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• ” Lessee ” is the customer who signs the rental contract and is given the right to drive the vehicle specified in the contract.
• ” Landlord ” is called Rent We Go written in the preprinted rental contract (KQ).
• ” Vehicle ” is a car that the lessor rents to the lessee for a period of time that has been agreed upon in advance.
• ” Damage ” is any damage that occurs to the vehicle, including windows, lights and mirrors.
At the moment of signing the contract, the lessee assumes full responsibility in all aspects within the terms specified in the contract.
The tenant must provide the mandatory information with supporting documents: identity, address, passport number, driving license and contact number (tel/cell or/and e-mail).
The renter must have a valid driving license in Albania or issued by the relevant authorities at least 12 months before the start date of the rental.
The Lessee is charged with the legal responsibility that the rented vehicle is not used for transporting passengers or goods, not to be rented out, not to tow vehicles or other items without the written authorization of the Lessor, not to be used for competitions, not to be used for illegal purposes, not to be used carelessly, not to be driven by other persons not authorized in writing by the Lessor, not to load the vehicle with passengers, or with items beyond its carrying capacity.
On the first page of the contract, the data of the vehicle and a sketch showing the condition of the vehicle at the time of delivery are issued, which must be completed before the vehicle is handed over to the lessee, where any type of damage that the vehicle has must be noted. and be signed by the tenant and the Rent We Go agent.
The lessor has no responsibility for any kind of claim that may arise if it is not noted in the contract before you leave with the company’s agent.
The Lessee leaves at the disposal of the Lessor a deposit according to the category of the vehicle.
Any damage to the vehicle caused at the time of the rental will be additional cost to the renter determined according to the Insurance policy he has chosen.
In the event of an accident, the Lessee is obliged not to move the vehicle from the scene, take note of the license plate of the other vehicle if it leaves, immediately notify the police and the Lessor, describe the incident, and complete the necessary documentation (standard forms).
In case of accident or damage, the lessee will be charged an invoice for the days the car will be in service, which is 60% of the value given in the contract per day.
The renter undertakes to buy fuel only at GEGA OIL or Shell outlets abroad.
The renter undertakes to stop smoking in the vehicle.
The lessee undertakes not to drive more than 250 (two hundred and fifty) km per day.
The renter is strictly forbidden to travel on bad roads, offroad must therefore travel only on asphalt roads.
The renter must return the vehicle in the same condition in which he received it including all accessories, wash and fuel level at the time of delivery. (Failure to comply with these conditions will be subject to the sale cost for damages or services that Rent We Go will have to do in the absence of the tenant).
Under no circumstances is the Lessor responsible for goods that may be found or left in the vehicle during or at the end of the rental period. The legal consequences, arising from the actions or omissions performed by the Lessee with or without the Lessor’s vehicle, during the rental period, are his exclusive responsibility, civil or criminal.
The tenant must notify the landlord in advance when traveling outside the Albanian territory and must pay an extra daily fee for each day outside the territory of Albania.
IT IS STRICTLY FORBIDDEN TO SEND THE CAR IN FOR SERVICE, carry out interventions/changes/changes/repairs of any kind on the vehicle or open the trunk of the car during the rental period!
The lessee will repay the full value of the fines imposed during the contracted period.
The renter must deliver the car in the same condition as received and washed.
The lessor declares that the vehicle he rents is in very good technical condition, and there are no vices or defects that could affect the safety of driving this vehicle, when used normally.
The contract is drawn up in two identical copies in the Albanian language and enters into force at the moment of signing.
WHAT IS INCLUDED IN THE PRICE OF THE CAR:
The car is equipped with all the regular and necessary documentation to travel within Albania, mentioning TRAFFIC LICENSE, TECHNICAL CONTROL, REGULAR ANNUAL ALBANIAN TAXES, PERMISSION FOR DARK WINDOWS Mandatory vehicle insurance for liability to third parties (TPL ).
SERVICES NOT INCLUDED
Airport transfer, snow chains, babyseater, GPS, Insurance Casco for the car, Wireless, tolls, bridges, tunnels, in/out of the country; International Motor Insurance – Green Card (covers the lessee’s liability for damages to other vehicles in the event of a collision abroad); Personal Accident Insurance (PAI) for domestic/abroad; taxes by country (except Albania); ferry fares; border/customs fees; parking fees/fines; speeding fines; fines for the driver/vehicle inside or outside the country during the rental period; – NOT INCLUDED in the rental fee.
DRIVER’S AGE AND DRIVER’S LICENSE/LICENSE:
The tenant must be at least 22 years old and at most 70 years old. The main driver and any additional drivers will need to provide a full driving license on their behalf. An international driver’s license/permit does not replace the requirement for a regular driving licence. If you use an international driver’s license/permit, a full driving license in the name of the main driver will still be required to rent the vehicle. Delivery and return of the vehicle is done with an inspection report signed by both authorized parties, attached to the Rental Agreement.
SECURITY DEPOSIT
The Lessee leaves at the disposal of the Lessor a deposit according to the category of the vehicle, which is given at the time of the execution of the agreement to be used, in case of violation, or damage to the vehicle or equipment, during the contracted period, for full or partial coverage of the cost of necessary repairs or replacements. If the security deposit cannot cover all the additional obligations charged to the Lessee, the Lessor must be reimbursed by all means for the rest.
In the absence of violations or damages, the deposit received is returned to the Lessee in full.
CANCELLATION, CHANGES AND NO SHOW TERMS:
CANCELLATION OF FULLY PREPAID RESERVATION: Reservations can be canceled online free of charge up to 72 hours before the start of the rental. Bookings canceled within 48 hours of the start of the rental will be charged a fee equal to a 3 day rental. There will be no refund or surcharge for bookings less than 3 days in duration. Where the vehicle cannot be collected due to insufficient documentation or failure to provide a valid credit card, this will be treated as a cancellation made within 48 hours, provided we are informed at the time of collection.
CANCELLATION OF RESERVATION DURING THE SEASON: Cancellations made more than 72 hours before the start of the rental will be charged a fee equal to the amount of the deposit. Bookings canceled within 72 hours of the start of the rental will be charged a fee equal to a 3 day rental and the amount of the deposit. There will be no refund or surcharge for bookings less than 3 days in duration. Where the vehicle cannot be collected due to insufficient documentation or failure to provide a valid credit card and we are advised of this at the time of collection – this will be treated as a cancellation made within 48 hours.
CHANGES: Reservations can be changed free of charge before the start of the rental. There is no refund for any unused days or hours if the vehicle is returned early in any rental.
NOTE: A 100% cancellation fee will be charged if the lessor is not notified of the cancellation prior to the start of the rental. This includes cases where the vehicle cannot be taken due to insufficient documentation; failure to provide sufficient funds to cover the deposit amount; and/or not picking up the car at the specified time/date.
INSURANCE
• The renter is responsible for the car entrusted to him from the moment of handover by the agent of Rent We Go and until its delivery at the station determined by Rent We Go.
• All vehicles are insured with insurance (TPL) for bodily injuries (excluding the driver) and/or property damages that the lessee may claim from a third party as a result of an accident involving the vehicle.
•Also, the vehicles are covered by CASCO insurance throughout the territory of Albania against damage and theft against an optional additional payment up to 80% of the value of the damage caused. Consequently, in cases of theft of the vehicle or damage caused to it for which the lessee is responsible, the lessee will be required to compensate the lessor in the amount of 20% of the value of the damage caused to the vehicle.
• For movement outside the territory of Albania, the lessee is obliged to purchase the relevant insurance at his own expense.
• When the renter travels outside the territory of Albania, he is fully responsible for the full financing of all expenses that he will have to carry out until the moment of handing over the vehicle to the Rent We Go station, and up to the full value of the car in case of theft. .
• The lessee is informed about any type of insurance that he can get, it will not be valid if he does not take the appropriate measures for the safety of the vehicle, parts or accessories of the vehicle, or does not take into account the restrictions on the use of the vehicle or abuses or misuses it.
CASCO insurance does not include:
1.Damage to the lower part or the roof as a result of the collision with bridges, tunnels, suspended structures, etc.., except in cases where force majeure events are proven.
2. Tire damage is not included in any case with the exception of normal wear and tear. original).
ISSUES RELATED TO CASES/LIMITATIONS/OBLIGATIONS/CONDITIONS FOR INSURANCE COVERAGES:
TPL covers 100% if the vehicle is damaged by an identified third party (must be proven by Police Report!)
If no responsible third party is identified, CDW&TP insurance applies (with an excess between €300 and €2,000) subject to a proper assessment of the nature of the damage and the cause, except in all cases listed in the Vehicle Insurance Exclusions List . For all questions about vehicle insurance, the lessor is solely responsible for answering. At the lessor’s counter, the lessee may decide to purchase additional coverage to reduce or remove the CDW&TP excess, or to cover what the CDW&TP does not, such as items described in the Vehicle Insurance Exclusions List. If the security deposit cannot cover all the additional obligations charged to the Lessee, the Lessor must be reimbursed by all means for the rest. For each month of delay in the payment of obligations, the Lessee is charged with an additional 10% of the unpaid value. Lessor reserves the right to retain and use Lessee’s Credit Card information for up to 12 (twelve) months after the end of the rental period in connection with this Rental Agreement.
VEHICLE INSURANCE EXCLUSION LIST:
The entire interior of the cabin if there is no evidence (Police Report) of the outer case covered as a cause of damage to the interior!
All cases of fire (partially or completely burned car) when the cause is from smoking, negligent actions of the Lessee!
All cases of any injury caused by a drunk driver at the wheel if proven by the Police Report!
All cases of any damage caused by the driver under the influence of illegal substances if proven with the police report!
All cases of any damage caused by an unauthorized driver or driver with expired authorization!
All cases of any damage caused by the will of the Renter – example: the vehicle is used for off road or drifting crashes on the downhill due to not using the parking brake!
All cases of theft/loss of the vehicle hijacking or if the renter does not provide the original vehicle key!
All cases of damage caused by careless/irresponsible use of the renter!
All cases of any damage caused by flooding in public/private parking lots not related to natural disasters!
All cases of loss/missing parts/equipment or damage (wheels, wheel covers, tires, mirrors, spoilers, wipers, license plates, antenna, spare wheel kit, jack-compressor) where there is no evidence of an accident from the Police.
All cases of damage caused by the explosion/puncture/tire when this is declared/declared by the police report!
All expenses of the transporter/towing company if the case is related to wrong/irregular use of the vehicle or defects by the Renter!
All cases of any damage caused by improper driving, improper use of the vehicle on unsuitable roads, vehicle navigation crossing rivers or lakes or flooded tunnels in conditions that do not match the vehicle’s specifications!
All/Any expense/s (accommodation, alternative transportation, etc.) incurred in connection with the covered vehicle!
All accident cases where third party collision is hidden or the hirer applies for CDW instead of a TPL procedure – even if CDW cover is provided initially, the Hirer will be liable to repay the amount provided!
All cases of loss/theft of personal valuables inside the vehicle, or of any interior parts/equipment, or navi/radio//CD-changer/documents, object of theft by breaking windows or entering an unlocked vehicle !
All cases of damage/loss of a vehicle during the period of sequestration/confiscation by the Legal Authorities due to the Tenant’s actions!
All cases of broken/damaged interiors/windows/windows by improperly/unsafely placed objects/passengers on board (objects or driver/passengers traveling without seat belts or babies without child seats)!
The lessee agrees that in relation to accidents or collisions with third-party vehicles/objects/persons, the lessee is obliged to declare the incident, call the Police, the lessor and not leave the scene, considering that CDW/TP will covered this too! The renter must not take the blame by sparing other parties involved (as this will worsen his insurance credit), nor must he be part of court proceedings or street disputes – The renter is obliged to NOTIFY THE POLICE and how in all cases also calling Rent We Go! (INTERNAL POLICE: CALL 126 or 129 or contact the nearest police station).
Support
• In the event of a car breakdown during a trip, the renter must immediately contact Rent We Go employees to provide the necessary assistance.
• In case of an accident, the tenant must notify the Traffic Police at the same time at number 129 or 126 and Rent We Go at the number given at the time of signing the contract.
• In any case of an accident, you must stay at the scene until the Traffic Police arrives at the scene and fill out the police report for the relevant accident, which you will then submit to Rent We Go.
The lessor has the right to use the lessee’s bank information including credit card to pay the full amount in cases of police fines for traffic violations or damages that the lessee has not previously declared to the lessor.
The above conditions are in full compliance with the laws in force in Albania. The lessor and the lessee agree that for disputes arising, the Tirana District Court is competent for their resolution.
REPLACEMENT TOOLS:
The lessor delivers a replacement vehicle free of charge in case of a breakdown of his vehicle;
The Lessor delivers a replacement vehicle free of charge only upon submission of a Police Report (including vehicle documents) for the accident under the following conditions: free replacement vehicle for all cases where CDW&TP/TPL coverage applies; second vehicle surcharge for all cases where CDW&TP/TPL coverage does not apply (if the Lessee needs a second vehicle) – the rental fee of the damaged vehicle continues until the rental term, after repair the vehicle is redelivered if the term is entered rent; any replacement vehicle/second vehicle is subject to all provisions of this contract including a new Security Deposit for the replacement/second vehicle; The Lessor covers at his own expense the repairs of damages/failures that are not caused by the Lessee’s misuse;
FUEL POLICY, ADDITIONAL DRIVERS AND ADDITIONAL EQUIPMENT:
The vehicle must be returned with the same amount of fuel it was taken with. Insurance Casco daily fee 10-20 Euro, Daily border crossing commission 10 Euro, Babyseat (only on request) daily additional fee: 3-5 Euro, Portable navigator daily additional fee 5 Euro, Mobile phone with a rechargeable SIM card additional daily fee : 5 Euro, Snow chains daily fee 5 Euro, driver service is charged from 0.3-0.8 Euro/Km (depending on kilometers), wireless in the car additional fee 5 Euro/day.
offenses
The lessee is responsible for the following charges:
OTHER IMPORTANT RESPONSIBILITIES OF THE TENANT – THE TENANT MUST:
Respond to the Landlord for the organization of regular or additional inspections, interventions and services;
The renter must use the vehicle responsibly, be responsible for all passengers on board, not sublease the vehicle and not trade it. Do not tow vehicles or other items, do not allow other unauthorized persons to use/drive the vehicle, do not operate the vehicle that exceeds its total carrying weight limit, do not transport illegal materials, do not transport unsuitable materials in on board, do not place passengers or materials improperly on board, do not use the vehicle in dangerous conditions in flood or ice, do not violate Albanian traffic laws and codes, do not eat or drink on board, do not drive without a functional spare wheel, do not drive without snow chains in cases/roads where this is mandatory, do not drive off-road, do not drive with wet clothes.
Notify the lessor of any defect observed in the vehicle rented by the lessor, on the spot or immediately, otherwise delay in noticing or driving the vehicle with yellow or red signals in the instrument cluster or with vibrations, noises, visible abnormalities may cause major damage and all repairs will be charged to the Tenant;
Be responsible and pay all liabilities for vehicle damage caused by poor quality/unsuitable fuel;
Be responsible and pay all liabilities for all damages from negligent/irresponsible/faulty use of the vehicle.
To bear responsibility and pay all obligations for all damage or loss of vehicle keys (according to the costs of the official supplier, eg, Mercedes Benz car, service and costs according to Autostar Albania).
To pay all expenses for the regeneration of the cabin – special anti-smoking wash (100 Euro), if you smoke, on return.
Be responsible and pay all liabilities for any loss or damage to interior parts, interior accessories, tools/spare wheel kits, spare wheel, vehicle documents, license plates, emergency kit, burns or holes in the seat .
It is accepted that the Renter inside/outside the country will cover with his own funds all expenses arising/caused by waiting for a replacement/second vehicle or road assistance from the Lessor, delivery of the replacement/second vehicle or any road assistance from Rent We Go that will require the estimated time of movement related to the distance from Tirana to the place of breakdown of the vehicle in normal driving mode.
Do not wash the paint/external parts of the body with inappropriate brush/tools, do not use inappropriate oils/solvents indoors.
To pay all duties, fees, obligations for all that are not covered by vehicle insurance.
To pay the rental fee even if the driver’s license of the tenant is withdrawn by the police, no refund of the rental payment is made.
Not to carry out interventions/changes/changes/repairs of any kind in the vehicle, object of this contract.
Agree that vehicle GPS data will be considered evidence in cases of accidents/fires/thefts.
Final Provisions
In the event that the Lessee acts contrary to what is provided above, and the Lessor estimates that there is a risk that the vehicle will be damaged, the Lessor has the right to terminate the contract immediately and unilaterally and take the vehicle without warning. The Lessor has and keeps intact the right to request compensation for damages, at any time.
The addresses of the parties, specified in the contract, are considered valid and any delivery or correspondence between the parties will be made to those addresses. Until the other party receives the relevant notice of change of address, both parties will consider valid the address mentioned in the contract or the address specified in the previous change notices.
The regulation is subject to the Albanian legislation in force and will be interpreted in accordance with the legislation. In the event of a dispute between the parties regarding the interpretation, implementation and termination of the contract, the parties will refer to the Tirana Judicial District Court.